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FAQs

  • Where are you located?
    We're an online only/at home bakery! We're located on 4 mile road on the way to good ole' OIB!
  • Do you deliver?
    We offer local delivery all over from Brunswick county to New Hanover and Horry County for $20. Please let us know what time you'd like us to deliver!
  • Where can I pickup?
    We offer local pickup at 2 locations or half way pickups. The Lowes Foods in OIB and Starbucks in Shallotte or if you're farther away we can arrange a location! Please let us know the type and color of your vehicle and what time you'd like to pickup!
  • Can I place an order on the same day or next day?
    It depends on your order. We have a 2-3 day turn around time and require that much notice or require a late fee of $15 for next day orders.
  • Are you online only or do you have a storefront?
    We are online only/at home bakery, we currently are working towards a storefront for you all in the near future!
  • Can I request something that isn't on your shop?
    Of course! Whatever you want, please ask via 'contact form' and we can more than likely accommodate!
  • If I don't live here, can I ask you to deliver a gift for someone there?
    Absolutely! How sweet of you, we love surprise gifts and can also include a handwritten note to them as well!
  • Do you offer cake tastings?
    Yes! Our cake tastings are $35, choose up to 6 of our signature flavors or ask for your own flavor combo! They come as cupcakes and we can do a local or in-home sit-down consultation.
  • How can I order a wedding cake?
    Fill out the 'Wedding Contact' form and we will go over your dream cake ideas, prices, etc. via email!
  • What are your cake/wedding cake prices?
    Depends on what you're looking for! ​ Do you want a simple cake or more details? Fondant? Flowers? Or maybe you need a wedding cake! Those all are key factors into coming up with pricing! All of our prices are listed for normal cakes, but if you need some help, fill out the contact form here! Or if you need wedding cake STARTING prices click here and if you need wedding questions answered click here!
  • Can I pickup my wedding cake/products?
    Unfortunately, no. We require all wedding items to be delivered and set up by us only, to prevent any mishaps or accidents! Your wedding is VERY special, and we want to keep it that way.
  • How much is delivery for my wedding cake/products?
    It usually depends on the distance, but normally its $50 for setup and delivery!
  • Do I need to pay a deposit?
    Yes! The deposit is half of the total balance. The other half is paid an exact month before the wedding date and is non-refundable.
  • What allergens do you pertain to?
    Gluten, dairy, sugar free and vegan options. If you have any other diet needs, you're more than welcome to ask to see if we can accommodate.
  • Where are you located?
    We are an at home bakery located in Ocean Isle, NC!
  • Do you deliver?
    Yes! We deliver locally and across the US.
  • The question I have isn't listed here.
    Hey, no worries! Click the FAQs page on the front page or if you're on mobile the 3 lines on the top right will have it! If you still need help fill out the conatct form or email us at info@bigredbakes.com

Here's some common questions about Us

Getting Started

  • Where are you located?
    We're an online only/at home bakery! We're located on 4 mile road on the way to good ole' OIB!
  • Do you deliver?
    We offer local delivery all over from Brunswick county to New Hanover and Horry County for $20. Please let us know what time you'd like us to deliver!
  • Where can I pickup?
    We offer local pickup at 2 locations or half way pickups. The Lowes Foods in OIB and Starbucks in Shallotte or if you're farther away we can arrange a location! Please let us know the type and color of your vehicle and what time you'd like to pickup!
  • Can I place an order on the same day or next day?
    It depends on your order. We have a 2-3 day turn around time and require that much notice or require a late fee of $15 for next day orders.
  • Are you online only or do you have a storefront?
    We are online only/at home bakery, we currently are working towards a storefront for you all in the near future!
  • Can I request something that isn't on your shop?
    Of course! Whatever you want, please ask via 'contact form' and we can more than likely accommodate!
  • If I don't live here, can I ask you to deliver a gift for someone there?
    Absolutely! How sweet of you, we love surprise gifts and can also include a handwritten note to them as well!
  • Do you offer cake tastings?
    Yes! Our cake tastings are $35, choose up to 6 of our signature flavors or ask for your own flavor combo! They come as cupcakes and we can do a local or in-home sit-down consultation.
  • How can I order a wedding cake?
    Fill out the 'Wedding Contact' form and we will go over your dream cake ideas, prices, etc. via email!
  • What are your cake/wedding cake prices?
    Depends on what you're looking for! ​ Do you want a simple cake or more details? Fondant? Flowers? Or maybe you need a wedding cake! Those all are key factors into coming up with pricing! All of our prices are listed for normal cakes, but if you need some help, fill out the contact form here! Or if you need wedding cake STARTING prices click here and if you need wedding questions answered click here!
  • Can I pickup my wedding cake/products?
    Unfortunately, no. We require all wedding items to be delivered and set up by us only, to prevent any mishaps or accidents! Your wedding is VERY special, and we want to keep it that way.
  • How much is delivery for my wedding cake/products?
    It usually depends on the distance, but normally its $50 for setup and delivery!
  • Do I need to pay a deposit?
    Yes! The deposit is half of the total balance. The other half is paid an exact month before the wedding date and is non-refundable.
  • What allergens do you pertain to?
    Gluten, dairy, sugar free and vegan options. If you have any other diet needs, you're more than welcome to ask to see if we can accommodate.
  • Where are you located?
    We are an at home bakery located in Ocean Isle, NC!
  • Do you deliver?
    Yes! We deliver locally and across the US.
  • The question I have isn't listed here.
    Hey, no worries! Click the FAQs page on the front page or if you're on mobile the 3 lines on the top right will have it! If you still need help fill out the conatct form or email us at info@bigredbakes.com

Weddings

Allergies

  • Where are you located?
    We're an online only/at home bakery! We're located on 4 mile road on the way to good ole' OIB!
  • Do you deliver?
    We offer local delivery all over from Brunswick county to New Hanover and Horry County for $20. Please let us know what time you'd like us to deliver!
  • Where can I pickup?
    We offer local pickup at 2 locations or half way pickups. The Lowes Foods in OIB and Starbucks in Shallotte or if you're farther away we can arrange a location! Please let us know the type and color of your vehicle and what time you'd like to pickup!
  • Can I place an order on the same day or next day?
    It depends on your order. We have a 2-3 day turn around time and require that much notice or require a late fee of $15 for next day orders.
  • Are you online only or do you have a storefront?
    We are online only/at home bakery, we currently are working towards a storefront for you all in the near future!
  • Can I request something that isn't on your shop?
    Of course! Whatever you want, please ask via 'contact form' and we can more than likely accommodate!
  • If I don't live here, can I ask you to deliver a gift for someone there?
    Absolutely! How sweet of you, we love surprise gifts and can also include a handwritten note to them as well!
  • Do you offer cake tastings?
    Yes! Our cake tastings are $35, choose up to 6 of our signature flavors or ask for your own flavor combo! They come as cupcakes and we can do a local or in-home sit-down consultation.
  • How can I order a wedding cake?
    Fill out the 'Wedding Contact' form and we will go over your dream cake ideas, prices, etc. via email!
  • What are your cake/wedding cake prices?
    Depends on what you're looking for! ​ Do you want a simple cake or more details? Fondant? Flowers? Or maybe you need a wedding cake! Those all are key factors into coming up with pricing! All of our prices are listed for normal cakes, but if you need some help, fill out the contact form here! Or if you need wedding cake STARTING prices click here and if you need wedding questions answered click here!
  • Can I pickup my wedding cake/products?
    Unfortunately, no. We require all wedding items to be delivered and set up by us only, to prevent any mishaps or accidents! Your wedding is VERY special, and we want to keep it that way.
  • How much is delivery for my wedding cake/products?
    It usually depends on the distance, but normally its $50 for setup and delivery!
  • Do I need to pay a deposit?
    Yes! The deposit is half of the total balance. The other half is paid an exact month before the wedding date and is non-refundable.
  • What allergens do you pertain to?
    Gluten, dairy, sugar free and vegan options. If you have any other diet needs, you're more than welcome to ask to see if we can accommodate.
  • Where are you located?
    We are an at home bakery located in Ocean Isle, NC!
  • Do you deliver?
    Yes! We deliver locally and across the US.
  • The question I have isn't listed here.
    Hey, no worries! Click the FAQs page on the front page or if you're on mobile the 3 lines on the top right will have it! If you still need help fill out the conatct form or email us at info@bigredbakes.com
  • Where are you located?
    We're an online only/at home bakery! We're located on 4 mile road on the way to good ole' OIB!
  • Do you deliver?
    We offer local delivery all over from Brunswick county to New Hanover and Horry County for $20. Please let us know what time you'd like us to deliver!
  • Where can I pickup?
    We offer local pickup at 2 locations or half way pickups. The Lowes Foods in OIB and Starbucks in Shallotte or if you're farther away we can arrange a location! Please let us know the type and color of your vehicle and what time you'd like to pickup!
  • Can I place an order on the same day or next day?
    It depends on your order. We have a 2-3 day turn around time and require that much notice or require a late fee of $15 for next day orders.
  • Are you online only or do you have a storefront?
    We are online only/at home bakery, we currently are working towards a storefront for you all in the near future!
  • Can I request something that isn't on your shop?
    Of course! Whatever you want, please ask via 'contact form' and we can more than likely accommodate!
  • If I don't live here, can I ask you to deliver a gift for someone there?
    Absolutely! How sweet of you, we love surprise gifts and can also include a handwritten note to them as well!
  • Do you offer cake tastings?
    Yes! Our cake tastings are $35, choose up to 6 of our signature flavors or ask for your own flavor combo! They come as cupcakes and we can do a local or in-home sit-down consultation.
  • How can I order a wedding cake?
    Fill out the 'Wedding Contact' form and we will go over your dream cake ideas, prices, etc. via email!
  • What are your cake/wedding cake prices?
    Depends on what you're looking for! ​ Do you want a simple cake or more details? Fondant? Flowers? Or maybe you need a wedding cake! Those all are key factors into coming up with pricing! All of our prices are listed for normal cakes, but if you need some help, fill out the contact form here! Or if you need wedding cake STARTING prices click here and if you need wedding questions answered click here!
  • Can I pickup my wedding cake/products?
    Unfortunately, no. We require all wedding items to be delivered and set up by us only, to prevent any mishaps or accidents! Your wedding is VERY special, and we want to keep it that way.
  • How much is delivery for my wedding cake/products?
    It usually depends on the distance, but normally its $50 for setup and delivery!
  • Do I need to pay a deposit?
    Yes! The deposit is half of the total balance. The other half is paid an exact month before the wedding date and is non-refundable.
  • What allergens do you pertain to?
    Gluten, dairy, sugar free and vegan options. If you have any other diet needs, you're more than welcome to ask to see if we can accommodate.
  • Where are you located?
    We are an at home bakery located in Ocean Isle, NC!
  • Do you deliver?
    Yes! We deliver locally and across the US.
  • The question I have isn't listed here.
    Hey, no worries! Click the FAQs page on the front page or if you're on mobile the 3 lines on the top right will have it! If you still need help fill out the conatct form or email us at info@bigredbakes.com

Shipping

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