top of page

FAQs

  • Where are you located?
    We're an online only/at home bakery! We're located on 4 mile road on the way to good ole' OIB!
  • Do you deliver?
    We offer local delivery all over from Brunswick county to New Hanover and Horry County for $20. Please let us know what time you'd like us to deliver!
  • Where can I pickup?
    We offer local pickup at 2 locations. The Lowes Foods in OIB and Starbucks in Shallotte! Please let us know the Model and color of your vehicle and what time you'd like to pickup!
  • Can I place an order on the same day?
    Unfortunately, no. We have a 2-3 day turn around time and require that much notice!
  • Are you online only or do you have a storefront?
    We are online only/at home bakery, we currently are working towards a storefront for you all in the near future!
  • Can I request something that isn't on your shop?
    Of course! Whatever you want, please ask via 'contact form' and we can more than likely accommodate!
  • If I don't live here, can I ask you to deliver a gift for someone there?
    Absolutely! How sweet of you, we love surprise gifts and can also include a handwritten note to them as well!
  • Do you offer cake tastings?
    Yes! Our cake tastings are $30, choose up to 3 of our signature flavors or ask for your own flavor combo! They come in mini mason jars (yes, you keep them!) and we can do a sit-down consultation, or you can take it home to try later!
  • How can I order a wedding cake?
    Fill out the 'Wedding Contact' form and we will go over your dream cake ideas, prices, etc. via email!
  • What are your cake/wedding cake prices?
    Depends on what you're looking for! ​ Do you want a simple cake or more details? Fondant? Flowers? Or maybe you need a wedding cake! Those all are key factors into coming up with pricing! All of our prices are listed for normal cakes, but if you need some help, fill out the contact form here! Or if you need wedding cake STARTING prices click here and if you need wedding questions answered click here!
  • Can I pickup my wedding cake/products?
    You can pickup cupcakes, macarons, cakesicles, sheet cakes and 1 tier cakes. Any cakes over 1 tier REQUIRES delivery for setup purposes!
  • How much is delivery for my wedding cake/products?
    It usually depends on the distance, but normally its $50 for setup and delivery!
  • Do I need to pay a deposit?
    Yes! The deposit is half of the total balance. The other half is paid an exact month before the wedding date and is non-refundable.
  • What allergens do you pertain to?
    Gluten, dairy, and vegan options. If you have any other diet needs, you're more than welcome to ask to see if we can accommodate.
  • Where are you located?
    We are located in Shallotte, NC!
  • Do you deliver?
    Yes! We deliver locally and across the US.
  • The question I have isn't listed here.
    Hey, no worries! Click the FAQs page on the front page or if you're on mobile the 3 lines on the top right will have it! If you still need help email us at info@bigredbakes.com

Here's some common questions about Us

Getting Started

  • Where are you located?
    We're an online only/at home bakery! We're located on 4 mile road on the way to good ole' OIB!
  • Do you deliver?
    We offer local delivery all over from Brunswick county to New Hanover and Horry County for $20. Please let us know what time you'd like us to deliver!
  • Where can I pickup?
    We offer local pickup at 2 locations. The Lowes Foods in OIB and Starbucks in Shallotte! Please let us know the Model and color of your vehicle and what time you'd like to pickup!
  • Can I place an order on the same day?
    Unfortunately, no. We have a 2-3 day turn around time and require that much notice!
  • Are you online only or do you have a storefront?
    We are online only/at home bakery, we currently are working towards a storefront for you all in the near future!
  • Can I request something that isn't on your shop?
    Of course! Whatever you want, please ask via 'contact form' and we can more than likely accommodate!
  • If I don't live here, can I ask you to deliver a gift for someone there?
    Absolutely! How sweet of you, we love surprise gifts and can also include a handwritten note to them as well!
  • Do you offer cake tastings?
    Yes! Our cake tastings are $30, choose up to 3 of our signature flavors or ask for your own flavor combo! They come in mini mason jars (yes, you keep them!) and we can do a sit-down consultation, or you can take it home to try later!
  • How can I order a wedding cake?
    Fill out the 'Wedding Contact' form and we will go over your dream cake ideas, prices, etc. via email!
  • What are your cake/wedding cake prices?
    Depends on what you're looking for! ​ Do you want a simple cake or more details? Fondant? Flowers? Or maybe you need a wedding cake! Those all are key factors into coming up with pricing! All of our prices are listed for normal cakes, but if you need some help, fill out the contact form here! Or if you need wedding cake STARTING prices click here and if you need wedding questions answered click here!
  • Can I pickup my wedding cake/products?
    You can pickup cupcakes, macarons, cakesicles, sheet cakes and 1 tier cakes. Any cakes over 1 tier REQUIRES delivery for setup purposes!
  • How much is delivery for my wedding cake/products?
    It usually depends on the distance, but normally its $50 for setup and delivery!
  • Do I need to pay a deposit?
    Yes! The deposit is half of the total balance. The other half is paid an exact month before the wedding date and is non-refundable.
  • What allergens do you pertain to?
    Gluten, dairy, and vegan options. If you have any other diet needs, you're more than welcome to ask to see if we can accommodate.
  • Where are you located?
    We are located in Shallotte, NC!
  • Do you deliver?
    Yes! We deliver locally and across the US.
  • The question I have isn't listed here.
    Hey, no worries! Click the FAQs page on the front page or if you're on mobile the 3 lines on the top right will have it! If you still need help email us at info@bigredbakes.com

Weddings

Allergies

  • Where are you located?
    We're an online only/at home bakery! We're located on 4 mile road on the way to good ole' OIB!
  • Do you deliver?
    We offer local delivery all over from Brunswick county to New Hanover and Horry County for $20. Please let us know what time you'd like us to deliver!
  • Where can I pickup?
    We offer local pickup at 2 locations. The Lowes Foods in OIB and Starbucks in Shallotte! Please let us know the Model and color of your vehicle and what time you'd like to pickup!
  • Can I place an order on the same day?
    Unfortunately, no. We have a 2-3 day turn around time and require that much notice!
  • Are you online only or do you have a storefront?
    We are online only/at home bakery, we currently are working towards a storefront for you all in the near future!
  • Can I request something that isn't on your shop?
    Of course! Whatever you want, please ask via 'contact form' and we can more than likely accommodate!
  • If I don't live here, can I ask you to deliver a gift for someone there?
    Absolutely! How sweet of you, we love surprise gifts and can also include a handwritten note to them as well!
  • Do you offer cake tastings?
    Yes! Our cake tastings are $30, choose up to 3 of our signature flavors or ask for your own flavor combo! They come in mini mason jars (yes, you keep them!) and we can do a sit-down consultation, or you can take it home to try later!
  • How can I order a wedding cake?
    Fill out the 'Wedding Contact' form and we will go over your dream cake ideas, prices, etc. via email!
  • What are your cake/wedding cake prices?
    Depends on what you're looking for! ​ Do you want a simple cake or more details? Fondant? Flowers? Or maybe you need a wedding cake! Those all are key factors into coming up with pricing! All of our prices are listed for normal cakes, but if you need some help, fill out the contact form here! Or if you need wedding cake STARTING prices click here and if you need wedding questions answered click here!
  • Can I pickup my wedding cake/products?
    You can pickup cupcakes, macarons, cakesicles, sheet cakes and 1 tier cakes. Any cakes over 1 tier REQUIRES delivery for setup purposes!
  • How much is delivery for my wedding cake/products?
    It usually depends on the distance, but normally its $50 for setup and delivery!
  • Do I need to pay a deposit?
    Yes! The deposit is half of the total balance. The other half is paid an exact month before the wedding date and is non-refundable.
  • What allergens do you pertain to?
    Gluten, dairy, and vegan options. If you have any other diet needs, you're more than welcome to ask to see if we can accommodate.
  • Where are you located?
    We are located in Shallotte, NC!
  • Do you deliver?
    Yes! We deliver locally and across the US.
  • The question I have isn't listed here.
    Hey, no worries! Click the FAQs page on the front page or if you're on mobile the 3 lines on the top right will have it! If you still need help email us at info@bigredbakes.com
  • Where are you located?
    We're an online only/at home bakery! We're located on 4 mile road on the way to good ole' OIB!
  • Do you deliver?
    We offer local delivery all over from Brunswick county to New Hanover and Horry County for $20. Please let us know what time you'd like us to deliver!
  • Where can I pickup?
    We offer local pickup at 2 locations. The Lowes Foods in OIB and Starbucks in Shallotte! Please let us know the Model and color of your vehicle and what time you'd like to pickup!
  • Can I place an order on the same day?
    Unfortunately, no. We have a 2-3 day turn around time and require that much notice!
  • Are you online only or do you have a storefront?
    We are online only/at home bakery, we currently are working towards a storefront for you all in the near future!
  • Can I request something that isn't on your shop?
    Of course! Whatever you want, please ask via 'contact form' and we can more than likely accommodate!
  • If I don't live here, can I ask you to deliver a gift for someone there?
    Absolutely! How sweet of you, we love surprise gifts and can also include a handwritten note to them as well!
  • Do you offer cake tastings?
    Yes! Our cake tastings are $30, choose up to 3 of our signature flavors or ask for your own flavor combo! They come in mini mason jars (yes, you keep them!) and we can do a sit-down consultation, or you can take it home to try later!
  • How can I order a wedding cake?
    Fill out the 'Wedding Contact' form and we will go over your dream cake ideas, prices, etc. via email!
  • What are your cake/wedding cake prices?
    Depends on what you're looking for! ​ Do you want a simple cake or more details? Fondant? Flowers? Or maybe you need a wedding cake! Those all are key factors into coming up with pricing! All of our prices are listed for normal cakes, but if you need some help, fill out the contact form here! Or if you need wedding cake STARTING prices click here and if you need wedding questions answered click here!
  • Can I pickup my wedding cake/products?
    You can pickup cupcakes, macarons, cakesicles, sheet cakes and 1 tier cakes. Any cakes over 1 tier REQUIRES delivery for setup purposes!
  • How much is delivery for my wedding cake/products?
    It usually depends on the distance, but normally its $50 for setup and delivery!
  • Do I need to pay a deposit?
    Yes! The deposit is half of the total balance. The other half is paid an exact month before the wedding date and is non-refundable.
  • What allergens do you pertain to?
    Gluten, dairy, and vegan options. If you have any other diet needs, you're more than welcome to ask to see if we can accommodate.
  • Where are you located?
    We are located in Shallotte, NC!
  • Do you deliver?
    Yes! We deliver locally and across the US.
  • The question I have isn't listed here.
    Hey, no worries! Click the FAQs page on the front page or if you're on mobile the 3 lines on the top right will have it! If you still need help email us at info@bigredbakes.com

Shipping

bottom of page